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Switch and Save - Terms & Conditions

This price challenge (the “Switch And Save”) is subject to the Switch And Save Terms and Conditions below which are supplementary to our general Terms and Conditions for use of the Website.

1. You agree to be bound by the Switch And Save Terms and Conditions in relation to the Switch And Save and confirm that all information provided is accurate.

2. The Switch And Save is open and claims shall be valid for submission until 31/12/2023.

3. We reserve the right to modify or terminate the Switch And Save and these Switch And Save Terms and Conditions at any time without prior notice.

4. By entering the Switch And Save you agree to be included in our promotional material.

5. In order to qualify for the Switch And Save you must:

  • offer your services using Novus Pay wherever possible on a like-for-like basis; and be able to provide merchant statements from recent three months.

6. The Switch And Save is not open to you if:

  • you are one of our existing customers;
  • you have a package deal for our services, for example if you have a fixed number of transactions and machine rental included;
  • your pricing is below current interchange costs as published by card schemes;
  • you are using purchased POS terminal equipment, meaning a pre-purchased POS terminal not included in a monthly contract;
  • you or your business is a member of a buying group or trade association;
  • you have entered the Switch And Save within the previous 12 month period; or
  • if you have already received a pay out under the Switch And Save.

7. The £250.00 award (the “Award”) will only be paid out to you in the instance that we cannot offer an overall annual saving. We will determine this by reviewing copies of your merchant statements from the recent three months.

8. Our assessment of your savings is calculated by including the following:

  • card processing fees;
  • minimum monthly service charges;
  • terminal rental charges;
  • PCI DSS fees (including non-compliance fees);
  • authorisation fees, payment gateway fees and any other associated fees or costs; and
  • any membership fees (if applicable).

9. For the avoidance of doubt, any costs incurred through switching providers will not be included within the above-mentioned savings calculation.

10. Novus Pay reserves the right to verify all Switch And Save claims and may, in its sole discretion, refuse to pay out the Award if you do not satisfy any eligibility requirements or if you provide us with false or misleading information. We further reserve the right to withhold and/or refuse payment where we suspect that any false or fraudulent claim is being made.

11. Once a successful claim under the Switch And Save has been verified by us, we will make payment to the claimant via BACS as soon as is practicable. We do not accept any liability for lost or delayed payments, howsoever caused.

Card Payment

We support all major card providers.

Union Pay
V Pay
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Novus Pay
We provide solutions from card, mobile and countertop terminals through to virtual payments, epos systems and pay by phone. All our solutions integrate easily and seamlessly into your business - making taking card payments easy.


Novus Pay Limited is directly authorised and regulated by the Financial Conduct Authority under firm reference number 824104. Details of such authorisation can be checked on the FCA’s register by visiting the FCA’s website or by contacting the FCA on 0800 111 6768.
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